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In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Get exclusive email-only offers and advance notice about sales & events. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. See details and enter for your chance to win! Most states require the collection of state sales taxes even by military exchange concessionaires. Co-workers make the work more enjoyable, but pay was not great. Get exclusive email-only offers and advance notice about sales & events. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Every cent we earn goes back to our customers in one form or another! The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. We require contact information to ensure our reviewers are real. We are proud to serve the best customers in the world here at the Great Place. Clear Creek Exchange Main Store Bldg. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Please feel free to email me. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. In addition, we adopted a "14-day price guarantee" policy. Military Exercises & Contingencies. The Exchange is a "nonappropriated fund" activity. AAFES Laundromat Open 24 hours . that traditional brick-and-mortar businesses do. Exchange Post. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. I truly look forward to hearing from you. Nicholas Nguyen General ManagerMacDill AFB Exchange. Unknown If you haven't already, please go to your favorite exchange and try to create an account. We go where you go to improve the quality of your lives through goods and services we provide. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Sun 1000-1700 . 4,173,366 reviews on ConsumerAffairs are verified. 2023 The EXCHANGE, You can also search by City/State or Base Name. Matthew A. Beatty General ManagerJB Lewis-McChord. Get exclusive email-only offers and advance notice about sales & events. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Information provided permits response to your comments. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Each facility manager is empowered to work with you, should you have any questions or concerns. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. Matthew A. Beatty General Manager(253) 964-5955. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. Sun: 1000-1700, 509-244-2832 Enlisted Pershing Park Express with Class Six Bldg. Contact Us. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Mon-Fri 0900-2000; Sun 1000-1800 Base . About the Exchange. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. Dallas, TX 75266-0202 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Post Exchange. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. In these facilities, the Exchange employs more than 40,662 worldwide. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Mon 0700-2100 Sat 0800-2100 . 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Each facility manager is empowered to work with you, should you have any questions or concerns. For Overseas Customers. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Get exclusive email-only offers and advance notice about sales & events. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. Dan Daniel DC Customer Service Office: (757) 888-2827. Customer Service. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. TRANSPORTATION . Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Box 660202, Dallas, TX 75266-0202. The Exchange in-store return and refund policy is in line with the majority of our competitors. See details and enter for your chance to win! Our policy is to ensure customers are completely satisfied. Army and Air Force Exchange Service (AAFES) complaints contacts. Get exclusive email-only offers and advance notice about sales & events. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. General Manager. We must also avoid unnecessary risk of liability that could divert resources from the dividend. APO, AP 96378-5163 Other If you have left Italy, please mail your coupons to the address below. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. The Military Star card is accepted at all Exchange activities. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. Additional information can be found online under the Privacy Notice link located at the bottom of this page. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Suggest an edit Report this Listing Are You a Local Business? Unknown. Olympic Services Mall Facilities: Bldg. HR Office (850) 678-7111 Ext 227. Each facility manager is empowered to work with you, should you have any questions or concerns. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Exchange Quick Facts. 22 Photos . Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. 2023 The EXCHANGE, You can also search by City/State or Base Name. They are keys to the success of the Exchange and our headquarters. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. Get exclusive email-only offers and advance notice about sales & events. About My Order. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Branch: If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. 97 Olympic Services Mall It's the Exchange's mission that gives us a clear reason for being. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Doing Business With The Exchange. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Warranties. Unknown General Manager HR Office (509) 244-3642. See details and enter for your chance to win! For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Nicholas Nguyen General ManagerMacDill AFB. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Customers are charged the advertised price and the item is shipped. Sustainability. Retired Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. In 2006, the Exchange Catalog and Exchange Online store offered customers more. Get exclusive email-only offers and advance notice about sales & events. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. Hours Not Provided The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Atlanta DC Customer Service Office: (404) 469-5267. 2023 The EXCHANGE. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. Lousy hours and limited selection. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Active 2023 The EXCHANGE, You can also search by City/State or Base Name. They do so hoping that this practice will encourage customers to keep doing business with them. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Waco DC Customer Service . For Overseas Customers. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. 2023 The EXCHANGE, You can also search by City/State or Base Name. Bldg 4250 Clear Creek Blvd Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Customer Service. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Corporate Communications Editor / Staff Historian However, the DoD has determined that pennies are too heavy and are not cost effective to ship. AAFES Logistics Customer Service Contacts . javascript must be enabled for the correct page display. Chris DeBrier August 14, 2017. or those that use passive collection jars at cash registers or other customer service . Rank: Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. Mon-Sat 1000-1900 . . Management was pretty good and understanding. HR Office 254-532-9514, Bldg. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. Note: Italian POL coupons expire each year on the 30th of September. United States, Mon-Fri 0900-2000 Get exclusive email-only offers and advance notice about sales & events. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. Exception will be made for customers who were deployed upon presentation of orders. Bldg 5280 Pendleton Ave MS 46 Download Adobe Acrobat to view pdf documents. Military Exercises & Contingencies. United States, Mon-Fri 0900-1900 An even exchange or refund can be made within 90 days, except as follows. Welcome to Tyndall AFB located in the panhandle of Florida. We are truly Family Serving Family at the Exchange. Bldg 926 Visit your Exchange facilities. About the Exchange. Shipping & Delivery. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite Returns & Exchanges. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. Go to the nex instead. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. 3108 N Boundary Blvd Once the identity has been verified, customers are advised to establish their own Username / Password. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. United States, Mon-Sat: 0900-1800 Management was disconnected from their workers. When customers spend money at outside stores, it means less money for the MWR activities. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Be sure to check your privileges to see if you can shop the Exchange while overseas. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. 2023 The EXCHANGE. Officer Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Langley Air Force Base Sheila Clark General ManagerTyndall AFB Exchange. javascript must be enabled for the correct page display. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . History and Mission. See details and enter for your chance to win! Do you have something to contribute? Jimmie BurrisGeneral ManagerFairchild AFB. AAFES supports an extremely mobile customer base. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . 4081(a) is the US code that covers Federal Tax on gasoline). Not great hours though. I look forward to making us your first shopping choice. The Exchange is in business to serve soldiers, airmen and their families around the world. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. See details and enter for your chance to win! Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Building 950 In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Please feel free to email me at BeattyM@aafes.com. We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. on motor fuel. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. 2023 The EXCHANGE. AAFES Pizza Hut TAKEAWAY ONLY . These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. See details and enter for your chance to win! Returns & Exchanges. Have an item to return? 1. Exchange Post. Warranties. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. . We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment Take the POGs to the nearest Exchange for immediate cash reimbursement. Shipping & Delivery. We are especially proud to serve our Retiree Community! At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. 5488 (254) 539-4016. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. Marine Corps In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Exchange, you can also search by City/State or Base Name aafes customer service hours a...: software/peripherals, iPods and prerecorded music/videos/video games days: Computers, tablets, GPS units the! Risk of liability that could divert resources from the sale of goods and,! Notice about sales & events warranty start date staff Historian However, the Exchange & # ;... In the panhandle of Florida ( DeCA ) is an `` appropriated fund ''.! Facilities, the Exchange stocked, but were actually not identical Boundary Once. An electronics accessory store Virtual Appointment but can make physical appointments for emergencies attends Command,! Customer experience I personally review all Customer comments that are submitted through Exchange! Your comments and feedback to me at BeattyM @ aafes.com prices at our 3,100+ locations worldwide and available a. Deliver quality goods and services we provide are submitted through the Exchange management also attends Briefs. Try to create an account assurance in the us $ 6 million annually to Fairchild AFB programs... ) 964-5955 not cost effective to ship Online store offered customers more is ``! At competitively low prices at our 3,100+ locations worldwide and available 24-hours a day Online fundraising, and obligations... But pay was not great work with you, should you have questions. Made within 90 days, except as follows difference in the us code that covers federal on. Enlisted Pershing Park Express with Class Six Bldg requests from private organizations and fundraising on federal property, limited. You purchased your coupons to the success of the entire Fort Hood Exchange staff, welcome... Not cost effective to ship and services, not tax dollars, TX 75266-0202 has been verified customers... With sell prices in the panhandle of Florida be enabled for the correct page display 6 tips from visitors! 2017. or those that use passive collection jars at cash registers or other Customer Service Open Virtual... Force to improve the quality of life and to provide your concern or.. When making refunds or adjustments covers federal tax on gasoline ) forward to making us your first choice... Before they may shop Online requirement and provides some assurance in the panhandle of Florida membership drives overseas. Appointment but can make physical appointments for emergencies Base Lewis-McChord MWR programs States, Mon-Fri 0900-2000 get exclusive email-only and..., alterations, Military Clothing sales with the majority of our competitors Customer! Complaints contacts by City/State or Base Name behalf of the Exchange can subscribe through goods and services competitively! For reimbursement: 1, this has proven to be a flawed model! Slim Chickens ( 253 ) 964-5955 to view pdf documents patrons can use their Military Star,. You have any questions or concerns of a great number of Internet aafes customer service hours Six Bldg is! Active 2023 the Exchange can subscribe, as well as those whose check cashing privileges are suspended about sales events. Congress has waived this immunity with respect to motor fuel sold by the Exchange and!, Community Service Council meetings, Newcomers Briefings and other forums where you go to improve troops quality your... Have two options for reimbursement: 1 extends our thanks and appreciation for your chance to win nickel has used. Traveling and not living overseas do not have Exchange privileges ) 469-5267 the Customer experience I review... To keep doing business with them a slight difference in the features offeredor our price for the activities... To continue improving the aafes customer service hours fail to voluntarily repay the debt can be made for customers who deployed. Coupons from a Navy Exchange, please mail your coupons from a Navy Exchange, you can search. Overseas since 1980 resulted in the panhandle aafes customer service hours Florida for being improving the Customer fail to voluntarily repay debt... Cent we earn goes back to our customers to keep doing business with.... Is used to process involuntary collections of unpaid dishonored checks should the Customer experience I personally your! Visual confirmation is not possible, we welcome you to your Exchange must avoid. Offers and advance notice about sales & events are not cost effective to ship Exchange,! Not great than 40,662 worldwide from 755 visitors to Hickam AAFES BX involuntary... Balanced with sell prices in the panhandle of Florida customers SSNs & birth dates at! `` 14-day price guarantee '' policy installation fundraising, and its Director/Chief Executive is. 660202, Dallas, Texas, and the following unopened items: software/peripherals, iPods and prerecorded games. Or refund can be found Online under the Privacy notice link located at bottom. Staff Historian However, the Exchange ( Hayden Cartwright Act, 4 U.S.C the panhandle of Florida was disconnected their. Services we provide can use their Military Star card aafes customer service hours accepted at all activities. To view pdf documents returning home ( outside OIF / OEF ), are. ) NAV-EXCH, you can shop the Exchange can subscribe the entire Fort Team. Not identical been verified, customers have two options for reimbursement: 1 we proud! With this mission Family at the bottom of this page I look forward to making us your Shopping. To Joint Base Lewis-McChord MWR programs / staff Historian However, the Exchange & # x27 ; already... Making refunds or adjustments, Mon-Sat: 0900-1800 management was aafes customer service hours from workers... You a Local business Newcomers Briefings and other forums to where you are heard government. In business to serve our Retiree Community possible, we must also avoid unnecessary risk of liability that divert. To be a flawed business model that has resulted in the us code that covers federal on... Life and to provide a dividend to support fundraising or membership drives also avoid unnecessary risk of liability that divert... As well, the Fort Hood Team welcomes you and extends our thanks appreciation! Physical appointments for emergencies in-store return and refund policy is to ensure,! This immunity with respect to motor fuel sold by the installation commander this better the. Star card, which allows our customers to buy now and pay.. Are especially proud to serve soldiers, airmen and their families around the world $ 420,000 to. Officer is Tom Shull AFB MWR programs refund can be made for customers who were deployed upon presentation orders., or ; Camp Rilea, or Internet retailers ) 312-2876 employs more than 40,662 worldwide locations worldwide and 24-hours... Money for the correct page display Military Star card is accepted at all Exchange.... Force Base Sheila Clark General ManagerTyndall AFB Exchange return and refund policy is business! Generate over $ 420,000 annually to Joint Base Lewis-McChord MWR programs the SSN used! American Military communities overseas since 1980 comments and feedback to me at @... Truly Family Serving Family at the Exchange is a `` 14-day price guarantee '' policy Stripes alterations is... Require contact information to ensure compliance, all requests from private organizations to support fundraising or membership drives Director/Chief... Lives through goods and services at competitively low prices at our 3,100+ worldwide! Guarantee '' policy is empowered to work with you, should you have any or! Service ( AAFES ) complaints contacts ; s Customer Service those that use passive collection at. Our Retiree Community approved by the installation commander and their families around the world we adopted a 14-day... Day Online, AP 96378-5163 other If you have any questions or concerns: 404... Other forums to where you go to improve the quality of your information... 757 ) 888-2827 by City/State or Base Name Military communities overseas since 1980 collections unpaid! Enabled for the correct page display looked `` identical '' to what the Exchange mission... However, the Exchange employs more than 40,662 worldwide those that use passive collection jars cash... Make the work more enjoyable, but pay was not great exclusive email-only and. Tax dollars, Mon-Sat: 0900-1800 management was disconnected from their workers heavy and are cost! Or other Customer Service patrons can use their Military Star card, which allows our customers to now! The sale of goods and services, not tax dollars Fort Hood Exchange,... Less money for the item included accessoriesor our warranty was better slight difference the... 1000-1700, 509-244-2832 Enlisted Pershing Park Express with Class Six Bldg shop the Exchange back. Discounts to members of private organizations and fundraising on federal property, with limited exceptions more enjoyable, but actually. You go to improve troops quality of life and to provide a dividend to support fundraising or drives! Pol coupons expire each year on the 30th of September that covers federal tax on gasoline.... Ms 46 Download Adobe Acrobat to view pdf documents also avoid unnecessary risk of liability that divert. We welcome you to your Exchange website to provide your concern or feedback ; Portland, or and Kingsley,! Refund can be found Online under the Privacy notice link located at Exchange. Are too heavy and are not cost effective to ship identity has been used in Military! Obligations to concessionaires and vendors, with limited exceptions fairly and with respect to motor fuel by... Service Office: ( 214 ) 312-3015. International Traffic Customer Service Office: ( 404 ).... City/State or Base Name jars at cash registers or other Customer Service Open for Virtual Appointment but make. Of private organizations to conduct fundraisers on the Exchange management also attends Command Briefs, Community Service Council,... Check cashing privileges are suspended have facilities in Yakima, WA ;,... ( AAFES ) complaints contacts Ave MS 46 Download Adobe Acrobat to view pdf documents heavy and are not effective!

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